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Fieldstone Village at Keizer Ridge Assisted Living & Memory Care
- Assisted Living Facilities
- Keizer, OR
About this business
Location details
1165 Mcgee Ct, Keizer, OR, 97303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
I had a helpful and knowledgeable tour and meet with their chef because of my mom's special diet. The person who showed me around was very kind but I found that I wanted a full memory care community.
My husband is still adjusting to living at The village. The staff seems good. He is not always happy with the food. They offer some activities such as bingo, cards and an exercise class. They also offer various outings. The community is clean and well maintained. I would recommend this community.
Business response:
Thank you for taking the time to leave us feedback. Your recommendation of our community is probably one of the best compliments we could receive! Thank you!
This is a great community. The staff is excellent and friendly. The meals are getting better. Activities are offered. I would highly recommend this community.
The staff was great when they helped mom, but it might take them 45 minutes to get there. She soiled herself a time or two as a result. If I give the "quality of care" a low score, that will look as though the staff wasn't good, which isn't the case. They were severely understaffed. My mom loved [name removed] who was great, but the management was awful. When they let her run out of pain pills she was addicted to, not once but twice, putting her through extreme pain and expensive emergency room visits, that's a problem. And ... read more
Business response:
We take quality care and resident experience seriously. Might you be available for a phone conversation? Wayne Purdom, VP of Brand and Experience - (509) 930-0256
Worse than Bonaventure, that we couldn't wait to get away from.First month fine, but management cut the staff.So much for all the promises.The kids try their best, but there's one person on the 1st floor, my mom's floor, and she currently needs a 2-person transfer, per the hospital, because she fell, pulling a dresser on top of her, and breaking her pelvis.She got tired of waiting for someone to respond.We've waited up to 45 minutes for her to be taken to the bathroom.It has taken up to 25 minutes for the first one, then an ... read more
Business response:
Thank you for sharing your Mom’s story and your concerns. I would like to speak with you to learn more about your Mom’s situation as well as your observations regarding our team members. Might you be available for a phone conversation in the next several days?” - Wayne Purdom VP of Brand and Experience - (509) 930-0256
Its funny, I do all the crafts, I have been for 1 year and 6 months, I buy everything myself, I ask for a craft room, residents love to do crafts, I have asked more than I can say, I get told sounds good and then nothing, I store it all in my apartment ( which makes [name removed] mad, but i have pride in what I do and it makes residents really happy.
A loved one moved to VKR in October of 2022 from Bonaventure after [name removed] (who had formerly worked at Bonaventure) convinced him to move. In November, the family discovered that [name removed] had accrued over $[removed] from him in the form of atm withdrawals (during COVID lockdown) and Zell transfers (over $[removed]). They also discovered payment for multiple plane tickets and use of his timeshare with [name removed] name as the guest (Florida, Palm Springs, and Hawaii). He was also on the family's phone plan wher... read more
Business response:
Hello Janet, It is important to us that each staff and family member feels empowered to speak up and share their concerns. If you'd like to speak directly to our Human Resources team, you can reach them at HR@frontiermgmt.com. We wish you well, and hope your experience moving forward is a more positive one.
Frequently asked questions about Fieldstone Village at Keizer Ridge Assisted Living & Memory Care
How is Fieldstone Village at Keizer Ridge Assisted Living & Memory Care rated?
Fieldstone Village at Keizer Ridge Assisted Living & Memory Care has a 3.8 star rating with 104 reviews.
When is Fieldstone Village at Keizer Ridge Assisted Living & Memory Care open?
Fieldstone Village at Keizer Ridge Assisted Living & Memory Care is open now. It will close at 5:00 p.m.