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Alden Lakeland
- Skilled Nursing
- Chicago, IL
About this business
Location details
820 W Lawrence Ave, Chicago, IL, 60640, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Walter here. I'm currently a resident here and I'm leaving not long from now to my own fancy 1400$ a month luxury apartment being paid mostly by the state and going back to school for military communications and correctional psychology in a prison and also going to start working and id have to say this place is very decent. I like Benjamin,the New administrator. He's very chill guy cool as hell. Also Josh,who works for corporate and is the son of the owner of forty different Aldens who was covering for Ben until Ben got hire... read more
Business response:
We are thrilled to read your positive review. Thank you for taking the time to share your feedback.
Since starting here in April new management has started and I have seen some great strides to becoming an amazing team, our Friday lift ups are great
Business response:
Thank you so much for leaving us a stellar review! It means a lot to our team to receive positive feedback from the community we serve.
This is a very nice facility, I work with some very good nurses here who take the time to assist when needed, especially when it comes to the residents here, and when it comes to the 2nd floor staff, they are awesome!! I give them also 5 🌟 🌟 🌟🌟🌟.
Business response:
Your feedback is highly appreciated. Thank you for the review!
I am currently a patient here at Alden Lakeland 820 w Lawrence Chicago Illinois... I filed a complaint/grievance form in May Because I was a victim of a crime here at Alden Lakeland I asked in a email to the director of patient abuse Ben which is the director of the facility for a written summary which is the patient right to know what was done about the situation of the staff that victimized me while Breaking the law I asked Ben about the grievance policies that are located in the lobby as you come in the front door he lied... read more
Business response:
Please contact our Administrator at (773) 769-2570 for assistance. Due to privacy policies, all situations that require support must be managed directly with our community.
Complaint Regarding Alden Nursing Facility I am writing to express my deep disappointment and concern regarding the treatment my loved one received at Alden Nursing Facility. What we experienced was far from the quality of care any family should expect when entrusting a facility with the wellbeing of someone they love. During his stay, it became painfully clear that the staff’s priorities were misplaced. Instead of focusing on his health, comfort, and dignity, they seemed more concerned with financial matters than providing ... read more
Business response:
In an effort to address your concerns effectively, we encourage you to contact our Administrator at (773) 769-2570 . Thank you.
I've had a bad experience at this facility with a staff THANIA ORTIZ forcing me to open my mail A PACKAGE AND TAKING it I email the acting director on the matter and have not received a response on the situation I asked why was I singled out and no one has been able to answer this question or done anything about the situation ... Not to mention this action is illegal ....
Business response:
Please contact our Administrator at (773) 769-2570 for assistance. Due to privacy policies, all situations that require support must be managed directly with our community.
Understaff CNA has 18 patients no AC no one answer the call lights for about an hour. Can’t get no water. Patients don’t have no phone in a room. when the staff would just come in and cut the light off and not respond to your issue, why you call?
Business response:
Please contact our Administrator at (773) 769-2570 for assistance. Due to privacy policies, all situations that require support must be managed directly with our community.
Frequently asked questions about Alden Lakeland
How is Alden Lakeland rated?
Alden Lakeland has a 3 star rating with 100 reviews.
When is Alden Lakeland open?
Alden Lakeland is closed now. It will open tomorrow at 8:00 a.m.