Alden Estates of Shorewood

Stacey Perry 

on Google

2 months ago

Please read these reviews before you commit to putting your loved one here. If I could give *0* stars I would!! My mother was treated very poorly in this place. I was there around the clock and they still mistreated my mother. She was there for therapy and had lost a lot of weight from being in the hospital. We had to speak to the nurses daily to remind them to give her a nutrition shake that was supposed to be ordered. I felt like I had to do the nurses job and the Dr’s job it was a constant battle . She missed almost all ... read more

Kelly D. 

on Google

2 months ago

Giving 1 star is more than I would like to give. Let's just say I am sorry I put my mother in this facility for 3 weeks for therapy. I'm not sure where to even start with the horrible care and lack of compassion my mother received. It looked like a beautiful place when my sister and I toured the facility, but the care is just horrible! My mother was not able to walk to the bathroom alone. When she pulled the light at night, the aid let her wait 3 hours before coming into the room to take her to the bathroom. Being on diureti... read more

Lacy 

on Google

2 months ago

1 star is far too generous for this facility. Do not send your loved one here under any circumstance, unless you don't care about their well being. The whole staff is extremely unprofessional and rude. If you go up to the nursing station for help, they won't even put their cell phones down long enough to acknowledge you. Then they act like you are inconveniencing them. These people need to reconsider their lives and find jobs that do not involve customer service of any kind, since they clearly do not enjoy helping people. Th... read more

Susan Sweet 

on Google

4 months ago

My husband spent 2 months at Alden for short term rehab following a knee/leg surgery in which he was in a full leg cast. Our expectations were greatly exceeded for the care he received. ALL the staff were kind, friendly, and always showed up with a smile and greeting every day. He received excellent PT/OT care daily to help transition him to eventually coming home. The facility is clean, quiet, safe, and easily accessible located in a great neighborhood. We are not from the area and we were very apprehensive going into t... read more

Michele Oldenburg 

on Google

9 months ago

My 81 yr old mother was a recent resident of A. E of Shorewood after breaking her hip. This rehabilitation center is very clean, appealing and has a very kind caring staff. The PT/OT departments were top notch, as my mom received PT/OT every day of her stay. This was the most important thing for us as our goal was to get mom up and moving and home as soon as possible. I wish, for the sake of the patients as well as the sake of the nursing staff (which includes the CNA's,) that there was more help. Yes, my mom had to SOMETIME... read more